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Reference: 86002

Date Added: 20 September 2022
Closing Date: 3 October 2022

Job Title: Part -time Caseworker

Working For: Beth Winter MP (Cynon Valley)

Location: Cynon Valley

Salary: In line with IPSA guidelines

Length of Contract:

Job Details

Beth Winter MP is looking for a dedicated part-time caseworker (3 days per week) to join her busy Constituency team in Cynon Valley. The ideal candidate would be highly motivated with a keen interest in Politics.

Job description:

• Dealing with correspondence, telephone enquiries and emails and providing timely responses
• Organising and attending surgeries, other relevant meetings, and taking notes
• Gathering information relevant to assist with resolving cases
• Exposure to complex cases
• Liaising with various agencies and organisations to resolve constituents' problems
• Draft responses to constituents
• Logging all cases, monitoring progress and ensuring that actions are taken
• Ensure that each case is dealt with promptly, sensitively, confidentially and accurately in accordance with the MP
• Retaining records and information confidentially and in line with the Data Protection Act
• Engage professionally, confidentially and with care and integrity with members of the public

Skills required:

• Experience in a similar role
• Excellent communication skills, both written and verbal
• Good IT skills
• Excellent organisational skills
• Ability to deal with constituents and community groups in a helpful and sympathetic manner
• Experience of multi-agency working
• Ability to work on your own initiative and as part of a team
• Knowledge and understanding of Data Protection requirements

• Understanding of the software programme Caseworker MP
• Ability to speak Welsh
• Driving licence

Closing Date: 3 October 2022

Interview/Start Dates

Interviews will be held on 13th and 14th October.

Application Details

Please send your CV and a covering letter setting out why you think you would be suitable for this job to Beth Winter at beth.winter.mp@parliament.uk

Website: http://www.bethwinter.wales/

Additional Notes