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Reference: 79473

Date Added: 21 July 2021
Closing Date: 6 August 2021

Job Title: Caseworker/Researcher

Working For: Ruth Jones, MP Newport West

Location: Constituency Office, Newport West

Salary: IPSA Payscales, Dependant on Experience

Length of Contract: Permanent

Job Details

We are looking for an experienced caseworker/researcher with excellent research and communication skills. You will need experience of preparing written and verbal briefing materials and the ability to work proactively with a variety of internal and external stakeholders. Good knowledge of parliamentary processes is required; and you should be prepared to be both proactive and flexible, with strong interpersonal and teamworking skills, and committed to Labour values.

This role is based in the Constituency Office. Traveling to Westminster as and when required. 37.5hours per week. Occasional Weekend work may be required.

Duties will include:

  • Manage and progress a portfolio of complex casework, including logging cases, taking appropriate actions promptly, monitoring progress
  • Liaise with government agencies, council, NHS, voluntary sector and other organizations to help resolve cases
  • Gather relevant information to assist with resolving cases
  • Respond to correspondence and enquiries from constituents, including drafting letters, emails and documents
  • Attend constituency surgeries and meetings
  • Retain records and information confidentially and in line with the Data Protection Act
  • Maintain, update and develop knowledge of relevant legislation and guidance

Essential Skills:

  • Excellent interpersonal and oral and written communication skills, with a positive and flexible approach
  • Excellent IT skills including a casework tracking system, MS Office Applications (i.e. Word, Excel and Outlook), Internet and Intranet
  • Ability to draft letters and emails to a high professional standard
  • Ability to write speeches and press releases
  • Ability to research across a wide range of issues
  • Motivated to work independently as well as the ability to work effectively as part of a small team
  • Good office administration skills
  • An interest in current affairs and politics and supportive of the values of the Labour Party
  • Knowledge of casework and proven results
  • Liaising with Government agencies
  • Have political awareness
  • Knowledge of devolution
  • Good command of English
  • Speech writer ability
  • Research skills

Desirable skills:

  • Welsh Speaker
  • Experience of working with an elected representative

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 6 August 2021

Interview/Start Dates

Application Details

Please send CV and covering letter to Karen French, Office Manager karen.french@parliament.uk 

Website: http://www.ruthjones.wales/

Additional Notes