Go to website

Reference: 76022

Date Added: 22 September 2020
Closing Date: 2 October 2020

Job Title: Constituency Assistant (Part Time / Term Time)

Working For: Ranil Jayawardena MP (North East Hampshire)

Location: Odiham, Hampshire

Salary: In line with IPSA payscales

Job Details

Following five years in Parliament, and having been appointed as Minister for International Trade recently, Ranil Jayawardena MP hopes to identify an experienced, organised and enthusiastic self-starter to fulfil this additional role.

This is a fixed-term appointment, to assist with the additional workload resulting from Covid-19, until 31st March 2021. There is the potential for flexible working, including part-time or term-time working.

The successful applicant will have a background working in politics, public affairs and/or Parliament – or significant experience from working in customer service and/or complaints management; a strong work ethic; excellent attention to detail; and be willing to work as a team player.

A full UK driving licence is required for this position.

Key responsibilities:

  • Deal professionally and confidentially with standard queries, as well as assisting on more complex cases from members of the public by phone, email, social media or face to face. Ongoing communication may be required;
  • Draft responses to constituents; log all cases; monitor progress and ensure all identified actions are taken;
  • Gather relevant information to assist with resolving cases;
  • Liaise with Government departments, executive agencies, local government and charities to resolve constituency matters;
  • Assist with surgeries, public meetings and other visits, and follow up as appropriate;
  • Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members;
  • Ensure records are kept and information managed confidentially in line with the data protection legislation;
  • As part of agile working, there may be a requirement to work outside of the normal working hours and travel for work occasionally.

Skills and values:

  • Sound judgement;
  • Excellent attention to detail;
  • Project management;
  • Fluent and clear written style;
  • Good communication skills;
  • Self-starter and team player;
  • A commitment to the aims and values of the Conservative Party;
  • Demonstrable knowledge and experience of customer service, complaints management, politics, public affairs and/or Parliament.

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 2 October 2020

Interview/Start Dates

Interviews will be held on an ongoing basis by video calling.

A suitable candidate may be appointed before the closing date.

Application Details

Please send your CV, together with a short covering letter outlining your suitability for this role to: jobs@ranil.uk

Website: http://www.ranil.uk

Additional Notes