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Reference: 66010

Date Added: 15 May 2018
Closing Date: 21 May 2018

Job Title: Caseworker and Constituency Assistant

Working For: Chuka Umunna MP (Streatham)

Location: London

Salary: In line with IPSA payscales

Job Details

Chuka is looking for a highly motivated individual to support the work of his busy constituency office in Streatham. The successful candidate will provide advice and support to constituents on a range of issues, as well as managing the Member’s busy constituency diary and co-ordinate his community engagement. Previous experience in an MP’s office or similar role is desirable.

Key tasks

• Respond to queries from constituents and provide information, advice and support on a range of issues
• Manage own caseload ensuring all cases are dealt with in a sensitive and confidential manner and accurate records are kept in adherence to the Data Protection Act
• Maintain an up-to-date knowledge of relevant guidelines and legislation in dealing with casework
• Support weekly advice surgeriee
• Manage the MP's busy constituency diary
• Co-ordinate the MP's community engagement, including liaising with community groups and maintaining excellent channels of communication with constituency stakeholders
• Organise and attend meetings to assist the Member in dealing with constituency issues
• Analyse patterns of enquiries and produce reports
• Undertake general administrative, secretarial and other tasks
• Assist with the supervision of placement students

Person specification

• Excellent verbal and written communication skills and confident interacting with people at all levels
• Able to prioritise a demanding workload to meet deadlines and an eye for detail
• Able to deal with issues in a confidential manner
• Able to work effectively in a small team
• Competent use of IT including full proficiency with Microsoft Office
• Experience handling casework, and up-to-date knowledge of relevant advice and guidelines, particularly in the areas of housing, benefits and immigration
• Experience using Caseworker.MP or a similar database
• Experience of diary management
• Experience working with community groups and stakeholders
• Experience of working with the general public
• Previous experience in an MP’s office or similar role is desirable
• Awareness and understanding of current political issues
• Sympathetic to the aims and objectives of the Labour Party

Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO). See Members’ Staff Verification Office (MSVO) page for further info. MPs generally pay staff in accordance with IPSA guidelines.

Closing Date: 21 May 2018

Interview/Start Dates

Closing at 13:00. Late applications will not be considered.
Applicants must be available for interview in Streatham on Friday 25 May 2018.
The successful applicant will start as soon as possible.

Application Details

Please apply by emailing your CV (maximum two pages) and a covering letter (maximum one page) to Justin.Meadows@parliament.uk. 
Regrettably, it will not be possible to respond to each applicant – if you have not heard back by 18:00 on Tuesday 22 May 2018 you have been unsuccessful on this occasion.

Website: http://www.chuka.org.uk/

Additional Notes